Techtalks: Traveltech

White label and an API are two different solutions which serve a similar purpose - communication between the two platforms.

White label is a ready-made unbranded template that you can deploy on your website and it will link you to the provider of certain services. So now your customers won’t need to leave your site as they can access what they need from your page. Additionally, you can tailor a white label to match your brand. This way your customers won’t tell that it’s not a part of your website but a third-party template.

An example of a travel white labeled product is a template solution by Expedia that allows for adding their accommodation bookings to your website. You can read more about it in our article about Expedia Partner Solutions.

Working in the back end, an API pulls out the requested data from external servers and displays it on your side in your way. This means that you design your own interface and use the data only. When deciding on a travel API, you can check our article with the major APIs on the travel market.

Of two options, API involves a more sophisticated integration but at the same time, it’s more adjustable. Prior to getting at it, answer yourself whether you do need an API for this specific product. Oftentimes it turns out that a white label solution will do for you. And with minimal tech resources (the company you take the white label from, does the work for you) you can quickly include a travel solution in your platform.

Hi there, 

Have you tried contacting Amadeus support with this challenge? Perhaps, they will be able to help. You may also connect with our experts via solutions@altexsoft.com or using the chat in the bottom right corner. It may take several hours to solve the issue. 

Klook is a travel activities (tours and attractions) platform. It allows travelers to book tours, diving activities, park visits, even train tickets, and more. It mostly targets travel in Asia.

From the inside, it works just as most big online travel agencies do. From the end-customer side, it has a mobile app and their website to book activities. And it connects with activity suppliers either via a SaaS interface (extranet) or an API. To get the idea, you can read how OTA back office works.

Expedia is the second largest player in the online travel agencies market with about 32 percent market share, according to 2018 data. It’s second to Booking.com, which has 41 percent of the market. Actually, we’ve compared these companies in our infographic. Keep in mind that it uses 2017 data.

Hello Smail,

At the current moment, nearly all the largest low-cost airlines signed distribution agreements with GDS’s. You may contact their sales managers to get an API connection to some of the low-cost carriers.

As a matter of fact, the first GDS to consolidate only low-cost carriers was Navitaire, currently owned by Amadeus GDS.

Or, you can contact dedicated platforms, that consolidate low-cost only airlines. These are Pyton Flight Portal that offers over 100 low-cost carries via an XML API, and tfFlight platform owned by travel content aggregator Travelfusion.

You can learn more about the available low-cost API’s in our dedicated article.

We hope it answers your question!

I am using Nobeds property management system API. It has Airbnb, Booking, Expedia and other channels accesible via API

Hi there,

First, this business model is viable. There are hundreds of online travel agencies that work with flights and hotels only.

But it’s actually hard to give absolutely accurate numbers. Why? The thing is, every online travel agency tries to get a competitive edge over others by finding the lowest rates possible to increase their margins. This can be done by negotiating rates with GDSs, suppliers, and consolidators/wholesalers. And, these negotiated deals aren’t usually disclosed.

Traditionally, commissions that large OTAs like Expedia and Booking.com receive range from 15-30 percent in the hotel industry. If you use the Booking.com API as a partner, expect an average commission of about 15 percent going to Booking.com with commissions differing based on the region.

Flights are more complex and commissions there are usually lower. But they will depend on the agreements that you negotiate with providers, GDSs in particular. Also, keep in mind that you won’t be able to issue tickets if you aren’t IATA-certified. This also comes at a cost that will depend on what kind of travel provider you are and the regions you operate in.

Also, a large part of online travel agency success revolves around the search and commission engine that you tweak on your side.

Finally, you have to invest heavily in marketing to jumpstart your traffic.

So, yeah it’s a viable business model if you do a lot of things right.

Hi there,

So, a few things to have in mind when choosing a channel manager:

Your desired reach, meaning the number of connections it has to distribute your rooms at. For example, the most popular CM Siteminder has 350 channels, and TravelClick (according to its website) will connect you to 400 OTAs. Not bad at all.

Next, what niche of channels does it connect to? Do you want to be listed on the biggest websites or specialty ones? Dig through their list of connections to make sure it works for you.

Also, of course, the price you’re willing to pay. CMs usually have you pay a service fee per month plus the percentage of revenue from each channel or fee per each booking. Usually, the monthly fee will be below $100, but it greatly depends on the number of rooms you have. TravelClick doesn’t have the pricing listed on the website, but if you contact them directly and describe your situation, they should give you that info. Don’t forget to compare it to the prices from other CMs, we have described the main competitors here.

We can’t give you a direct answer whether you should use TravelClick. Try as many channel managers as you can (thankfully, many have a trial period) and make an educated choice.

Hi there,

I don’t think you can, because Dohop uses a Booking.com affiliate solution to run its accommodations. So, you should try Booking.com affiliate program instead.

Hi there,

I think what you’re looking for is Booking.com and Expedia affiliate programs. They suggest various widgets that you can integrate in iframe.

Regarding Kayak, they don’t use iframes. If you consider making metasearch functionality similar to Kayak, you’ll likely need to integrate both Expedia and Booking.com APIs to source IDs and other hotel content. Again, to connect Booking APIs, you’ll have to sign up for their affiliate program. To access Expedia API, apply here.

Hi Vanit,

I’m afraid we don’t have a full list of those. We are planning to release an article with a wide overview of the largest room suppliers this month. So, stay tuned. Meanwhile, you may read our article about travel APIs. We mention many suppliers there.

Hi there,

We mostly work with GDSs. So, Amadeus suggests 2,000 free requests per month for low-fare search and 3,000 requests for a regular search, given that you use their self-service APIs. Sabre doesn’t have fixed rates and everything must be discussed individually.

As for other players, Skyscanner claims to provide all API services for free, if you can negotiate commercial partnership with them. Their limit is up to 100 requests per minute for live prices. You are right that Kiwi doesn’t provide open info on their rates, so it’s worth contacting them directly. The same for Travelfusion, Orbitz, and Priceline.

You can also try your luck with ATPCO, that’s where all flight prices come from.

First, you need to become OpenTable affiliate. You have to fill in the form and pass their vetting procedure. If they approve you as a partner, you’ll be able to source restaurant info via their API and place reservation links in your app or website. Currently, OpenTable doesn’t allow for running full reservation process via the API. Your users will have to complete reservations using the OpenTable interface. The API sources publicly available restaurant info such as addresses, postal codes, aggregated scores, number of reviews, and food categories. The data is sent and received in JSON.

If OpenTable API doesn’t work for you, you may check other restaurant and review APIs that we’ve talked about in our article.

There are various types of services given by dialing Air Canada Airlines Reservations number are given below:
• Flight Schedule
• Flight status
• Flight Cancellations
• Refund status
• Check-in facilities
• Baggage facility

Hi there,

Traditionally, GDSs offer access to back office via dedicated account. That assumes you will have to sign a contract with whichever GDS provider you choose and discuss the price to access this data personally. In any case, there is no well-known GDS back-office system that offers openly-published data without any subscriptions.

We hope it answers the question.

Hello,
 
Perhaps, there are not many options rather than described in official PNR retrieval guides by SABRE. Concerning the price, retrieving PNR doesn’t require any payments, despite the fact you have to be subscribed to SABRE.

Hi there,
 
The most popular backoffice solution available for SABRE is TRAMS Back Office, which comes as a part of SABRE Red Workspace. Unfortunately, both solutions are desktop, meaning they have to be installed on each computer. As for the pricing, there is no publicly available information about the subscription price.
 

Yes, their API has low entry requirement, but I often find their prices incompetitve.

The main providers of car rental APIs are global distribution systems (GDSs): Sabre, Amadeus, and Travelport. You should contact them directly to gain access and receive and API key.

It may be a challenging task for a small business to get full access to GDSs solutions, so you can consider traveltech providers that support car rental connection like Trawex or Travelpro.

There’s also some support at online travel agencies (Skyscanner, Priceline, etc). To access those, you normally must use affiliate partner contacts. Finally, one of the largest car rental suppliers, Avis, has a public API.

Besides APIs, many suppliers support affiliate links and banners, if that works for you. You may check car rental connectivity options in our article in more detail.

EDI stands for Electronic Data Interchange. Basically, it’s a network established between two physical computers that can exchange data using messages with a data transmission protocol. In the modern world, EDI systems can use internet connection and modern data exchange protocols like HTTP.

EDI systems are used to exchange different sorts of standardized documents between two computers. The documents are formed by the computer itself, so human involvement is minimized. Traditionally, document types generated by EDI are purchase orders, invoices, bills, or shipping statuses. Those are generated in a standardized form to avoid language barriers or other human factors making its possible for two agents understand each other. EDI is actively used in transportation and logistics for shipment document exchange.