Techtalks: Traveltech

Hello tanguy colou,

The most precise answer would be: Skyscanner doesn’t need to connect with GDSs, as long as GDS provides distribution and booking capabilities. Which is not the case for Skyscanner, as they consolidate flight data from various sources, and allow users to find this data.

As we can judge from the available information, Skyscanner may source their information in a couple of different ways:

1. API connection with data aggregator platforms like OAG and ATPCO. Since 2018 Skyscanner also participates in IATA’s NDC exchange platform along with ATPCO and SITA.
2. Skyscanner is also known for screen-scraping RSS feed data from OTA or airline's websites, that don’t have travel APIs in free access. Nevertheless, Skyscanner is allowed to source data via screen-scraping, like in the case with Ryanair.
3. As an exception, Skyscanner took part in Altea NDC platform development, which is owned by Amadeus. As a result, Skyscanner allows booking Finnair tickets without leaving Skyscanner.com.

So, basically, Skyscanner uses API connectivity with available carriers or OTAs to source data, or screen scrape it. If you are interested in connecting with Skyscanner, you may read about their available APIs in our dedicated article.

Hope it gives you the answer to your question!

Hotels.com has an affiliate program that you may try. But it’s hard to tell whether their affiliate program provides you with an API. Since Hotels.com belongs to Expedia, it shares hotel inventory with most Expedia brands, including Hotwire, Orbitz, Trivago, Travelocity, and many more.

Instead of Hotels.com integration, we’d recommend considering Expedia Partner Solutions. Check what they offer at their website or in our article on travel APIs.

Hi Olexander
One more question you may be able to help with...although I suspect it'll be difficult to answer.
In the google hotel Ads API, if I understand it correctly, google requires connected hotels to provide all pricing data for a period of 30 days for each length of stay between 1 and 7 days. Do you know if google applies rate limiting to developers who may want to query this data?
Thanks
Ted

Hi Olexander
Sorry I didn't reply sooner and thank you for your detailed answer which has helped explain the differential between numbers of deployed channel management products versus numbers of hotels presented within the larger OTAs.
Best regards
Ted
 
 

Kayak has an affiliate program that you must enroll in before integrating their API. Keep in mind that Kayak doesn’t permit integration unless your platform has more than 100,000 monthly visitors.

If you have more, you can use their API or white label. To proceed you have to define which kinds of search data you want to receive and contact them directly.

If you have fewer than 100,000 monthly visitors, Kayak offers an affiliate programs trial using third party affiliate networks like CJ or Webgains. They will connect you with smaller brands belonging to Booking Holdings, like Momondo.

Hi there,

It’s nearly impossible to get access to all airline seating info as some airlines may not share this data in the first place.

However, there are two main options. The first one is obvious: you may contact airlines directly and ask for their API access with seating capabilities. For instance, Lufthansa Open API provides seat maps. But most airlines don’t support APIs at all.

The second option is to source seating info from GDSs.

Amadeus provides seat maps in their enterprise APIs.
Sabre has a broad set of APIs for seating.
And TravelPort Universal API has a seat map capability.

They still may be limited by the data that carriers provide.

It doesn’t look like SeatGuru has an open API, but it’s also worth trying to contact them directly.
Getting access to GDS APIs isn’t that simple, but it seems like the best option for your problem.

Hi Cho
 
Yes, Travelpayouts looks like a nice option. Rome2Rio doesn’t have booking capability. It has search only.
 
If you’re fine with affiliate programs, also check Skyscanner, Allmyles, and KIWI. You may also consider Booking.com and Expedia affiliate programs, but they mostly address accommodation booking.

I am a developer, i am trying to book a room with payment as well. and I also want to add my own commission on that amount. the commission amount I will charge from the customer.
How can I do that can you pls help me!
 

Klook doesn’t provide APIs for businesses (like OTAs) that distribute tours and attractions. Currently, they suggest a number of tools within their affiliate program. You can add Klook banners, deep links, and search boxes to your product.

If you’re interested in integrating Klook as a merchant and you want to distribute your T&A services on their platform, they suggest API integration on top of the web interface.

Orbitz doesn't provide its own API. This OTA is a brand of Expedia Group. So, look for a connection with them.

If you’re an OTA, TMC, metasearch, or other travel provider, Expedia has its Rapid API. It lets you retrieve hotel data and booking rooms. To get access to Rapid, you first have to apply for a partnership with Expedia. If they approve you as a partner, you can start testing the API. Here’s their Expedia Partner Solutions page.

Before going live, you must make sure that you comply with their requirements.

If you're a hotel, use Expedia Connectivity to hook your property to all Expedia products. Check their API documentation. The API manages bookings and sends updates about your property, rates, availability, etc. To become their lodging partner, first, register your property by joining Expedia Partner Central.

Hi Bhavesh,

It’s almost impossible to give specific - read useful - advice, because of the many unknowns to clarify.

Let me provide some general assumptions though.

First, it doesn’t seem like you need to build a channel manager. A channel manager is a tool that hotels use to effectively manage their bookings. It connects to multiple OTAs and wholesalers. And as soon as a traveler confirms a booking at some OTA, a channel manager reserves a room at a hotel and updates other OTAs that this particular room is no longer available. This way, hotels don’t have to manually update each room status in all OTAs and other platforms that they distribute through.

According to your description, you're considering building a new booking portal. So, in this case, you would act as another channel for hotels that you want to distribute. And there are multiple scenarios.

1) The most straightforward approach is to connect with channel manager software that the hotels in question already use. This way, your customers will be able to book through your portal and a channel manager will update room status across other OTAs. Here are the most popular channel manager products. This doesn’t mean though that the hotels you’re interested in use these specific channel managers. Of course, they may have custom channel managers. You should ask hoteliers directly and then contact channel manager providers for their connectivity options.

2) Also, these hotels (or some of them) may not be using channel manager software at all and may manage their channels manually. This means that they use multiple room management panels provided by each OTA they work with. For instance, if someone books a room through Booking.com, they manually update the room availability in Expedia. Or they may be using Booking.com only and have no listings in Expedia.

If this is the case, you may develop a booking portal and a room management panel the way OTAs do. Then you’ll have to persuade hoteliers to use your panel on top of the existing ones.

3) If you know the specific OTAs your hotels use, you may look for affiliate programs that these OTAs suggest and sell using those. Check this one by Booking.com. Large OTAs usually have multiple connectivity options, including white labels, widgets, and APIs.

4) Another approach is to connect with bedbanks and wholesalers like Hotelbeds if they use those.

5) And finally, if you have a handful of hotels, you may try directly connecting with their internal property management systems. This is not the option if there are hundreds of hotels you want to work with and connecting to each of them would be difficult.

Basically, it all comes down to exactly how the hotels you want to work with distribute their rooms. Hopefully, this provides a jumping-off point to help you decide.

Revenue management is a set of practices to maximize returns. In terms of the hospitality industry, revenue management entails finding the right clients for the right room and selling it at the right moment. To achieve this complex goal, hoteliers break the problem into four main problem areas:

1. Customer segmentation - understanding the groups of customers, their requirements, price expectations, and booking patterns. For example, business travelers are more likely to book alone, they don’t care much about price, and may resort to last minute bookings. Leisure travelers, on the other hand, are likely to book in advance, be looking for cheaper rooms and may be traveling as a couple and their children.
2. Demand forecasting - the name is pretty self-explanatory. Hoteliers look at the past demand numbers to predict future demand. E.g. there’s a higher demand for our rooms in July than in October unless there’s a football match in our city.
3. Yield management - finding the best price that would both allow you to sell all rooms and sell the right rooms at the highest price possible.
4. Dynamic pricing - a rather advanced technique of regularly changing prices depending on the demand at the moment to sell the room at a higher price. It’s usually solved with machine learning algorithms that consider multiple factors impacting the demand. For instance, we may increase the price if the weather is good and most hotels around look fully booked.

These problem areas and their solutions aren’t siloed. You would normally approach them simultaneously to improve gains. So things may get a bit complex and require active investments in IT, channel management (finding the best place to sell rooms), improving and selling ancillaries like food, transportation, or spa, and better managing overbookings (when the same room is booked twice). We’ve explained revenue management in more detail in our article, so check it out if you want to learn more.

Below are few of the best channel tag manager you may use according to your software requirement.
1. STAAH Channel Manager
2. eZee Centrix
3. Cloudbeds
4. Lodgable
5.Mindmatrix
6.Percolate
7. DataFeedWatch 

Check our articles on top hotel PMS systems as we’ve done a broad research and mentioned the best providers there. Here are our top picks by categories of hotel business:

Beasty PMSs for hotel chains: Oracle Property Management, 5stelle, Maestro PMS, Clock PMS, IQware.

For business-oriented hotels with conference and catering: Protel, eZee Absolute, MSI cloud, RoomKey PMS, SkyTouch Hotel OS, StayNTouch.

For apartments, vacation rentals, and timeshares: Vreasy, Stays PMS, eZee Front Desk, Guest Tracker, innRoad, Hoteliga, Xotelia.

Small hotels: Little Hotelier, Hotelogix, Amadeus Hotel, Charts Beds, Cloudbeds, WebrezPro, Sirvoy Software, Frontdesk Master, Ikonnect PMS, HotelTime.

ABH Trabill is one of the best travel agency management software. It has everything to operate back office of a travel agency. By this software you can manage your sales, office expenses, client ledger, vendor ledger, refund system, passport management and many more.

To operate this software you don’t need to know the pure accounting system. If anybody has small knowledge about computer operating system, he can easily operate this software.

List of module

Sales or invoice
Money receipt
Quotation
Refund
Vendors
Accounts/ cashbook
Client
Passport management
Dynamic product add system
Office expenses (Head, sub head wise)
Report like sales, collection, expenses, profit/loss, daily or monthly financial statement, product ledger, sales person commission, etc.
User management like sales, accounts, owner.

It depends. There’s no single best flight API. Your choice depends on the specific problem you’re trying to solve (e.g. enable flight and fare search, or track flight status with departure and arrival times, or enable flight booking). Generally, there are two basic options: source data from global distribution systems (or GDSs, the major, worldwide flight aggregators) or directly from airlines. In some cases, you can check APIs by tech providers like FlightStats.

If you need the widest airline coverage and you want to implement flight booking, check GDS APIs by Sabre, Travelport, and Amadeus. Each of them covers about 400 active airlines. They search for flights and low fares, and do booking and ticketing. The problem with this approach is that some airlines like Lufthansa set surcharges for booking through GDSs because they want to encourage direct booking or direct cooperation with resellers.

So, the option is to integrate and partner directly with each airline you need. That, however, presents an even larger number of problems as there are only about 40 airlines that have standardized XML-based APIs and each of them is slightly different. So, the engineering effort may be enormous. On the bright side, with direct connections, you get the widest ancillary booking support, seat selection, baggage customization options, etc. The most balanced approach to flight search and booking is to combine GDSs with some direct integrations.

If your goal is general info without booking capabilities, you may not need GDS or direct integration. The first place to go for fresh flight fare data is ATPCO, the main fare distribution provider. The largest pool for timetables, routes, and connections is provided by Innovata, a travel tech company. Also check FlightStats and Flightradar24 for flight and airport details like delay indexes, arrivals and departures, aircraft equipment, airport FIDS, flight status, etc.
If you need something simple and don’t want to go through raw airline data, you may contact OTAs or metasearch platforms to integrate their APIs. The key provider here is Skyscanner, but also consider Expedia or Kiwi.

For more details, have a look at our travel API's articles.

Hotelbeds Group has a huge market coverage allowing you to distribute accommodations, activities, and transfers in 185 countries. It has a few APIs but all with the same integration process, so we’ll walk you through it.

1. Register for a test key. This will create an account in Mashery – an API database that powers Hotelbeds and many other APIs in different industries.
2. After receiving a confirmation email, generate your API key, which will give you access to documentation and the Sandbox. At this stage, you’ll also need to choose at least one Hotelbeds API that you’re planning to choose. There are three: Booking API, Content API, and Cache API. Read a brief explanation here.
3. Be prepared for integration. You will be contacted by a Hotelbeds representative.

Sabre is one of three main global distribution systems (GDSs) on the market, along with Amadeus and Travelport. GDS is a database of travel data pulled from various service providers that connect travel agents with hotels, airlines, car rentals, cruises, and railways. What used to be a manual system with each reservation taking up to 3 hours is now a global network. Sabre was the first of such GDSs. Basically, you can’t make the reservation process automatic without connection to this system.

You can use just one GDS – Sabre, for example – or a combination of a few, but if you specialize in only cruises or railways, research which GDS gives you a better shot at covering all providers. As you can see from the image below, Amadeus is an undisputed leader in everything but hotels, and with Sabre you’ll receive an average number of companies, only if you don’t want to cover all the cruises.

The TripAdvisor Content API allows you to display detailed information about accommodations, restaurants, and attractions on your website. Integrating TripAdvisor Content API is fairly easy.

1. Of course, first review the display requirements because it should be approved before the launch on your website.
2. Submit an application form. Note, that access to the API is limited and it may take a while to receive a confirmation or rejection email.
3. In the last section, you’ll have to describe how the API will be displayed, which is where you need to know the requirements from the step one.

Galileo is one of three GDSs along with Apollo and Worldspan that comprise Travelport GDS. Travelport has a pretty straightforward workflow to get started with product.

1. Request trial access to Galileo APIs and submit a form on Travelport’s website. There, you’ll have to choose your preferred GDS from the three (Galileo in your case). This is free, and you will receive a key to Galileo in a few minutes. Here’s a link to documentation to help you.
2. When you’re done with testing, contact an Account Manager from your profile or Travelport itself, and they will supply you with authorization.
3. After you are authorized, contract finalization and certification will start. This is called the Pre-Production stage. Travelport asks you to complete a Universal API Requirements Questionnaire [.docx] to evaluate your capacity needs. After completion, you should request a sales representative call to review your questionnaire and finalize certification.
4. When you receive your API certification, you enter the Production system. Make sure your developers and systems comply with Travelport’s requirements. You will receive further instructions from your account manager.