Cross-Docking: How Technology Helps Expedite Delivery

 In today's fast-moving world, cross-docking connects suppliers, resellers, and customers quickly and efficiently. That’s why it became a preferred shipping method for companies from various industries. Such big brands as Walmart, Toyota, and Lowe’s leverage cross-docking to streamline their 

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Contactless Check-In for Hotels and Best Tools

 The hospitality industry underwent a significant transformation during the COVID-19 pandemic, notably with widespread changes in hotel check-in processes. Contactless check-in, an innovation pushed forward by the crisis, has firmly established itself in hospitality due to its crucial role in 

Scaled Agile Framework: Overview, Pros and Cons, Alternatives

 The Scaled Agile Framework (SAFe) has rapidly become a widely discussed topic in the world of software development and project management. As organizations strive to expand Agile practices beyond single teams to entire departments and enterprises, SAFe proposes a solution to harmonize processes, 

Hospitality & Tech: Custom Solutions, Are They Relevant?

 This is a guest article by Jérôme Luraghi from WeDploy The tourism industry is one of the most digitized sectors. It has constantly reinvented itself to offer an experience that is ever richer and more immersive throughout the customer journey. Technology is seen as an ally and an undeniable lever 

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Analytics and Machine Learning Redefining Travel Expense Management

 Corporate travel is an essential part of modern business operations, with professionals constantly on the move for client meetings, conferences, and other events. This results in a growing need for effective expense management solutions, underscored by the GBTA (Global Business Travel Association) 

Named Entity Recognition: The Mechanism, Methods, Use Cases, and Implementation Tips

 Human languages are complex. They get even more complex when context shows up on the horizon. Let’s take the name Lincoln, for example. Some people will instantly think of the 16th President of the United States, a towering historical figure. For others, however, this will be a car manufacturer 

Omnichannel Strategy: How to Create an Integrated Customer Experience

 In today’s world of interconnected devices, one-touch shopping apps, and AI-driven customer support, traditional marketing is not just outdated—it's obsolete. What came to replace it is an omnichannel approach, where all touchpoints are seamlessly interconnected, weaving an excellent customer 

OTA Platform: How to Choose a White Label Solution, and When to Go Custom

 White-label solutions make building an online travel agency or OTA extremely easy and fast. You can establish your presence on the web in no time — and with minimal upfront cost. The simplicity of the launch attracts even non-travel players: Over the past two years, a number of financial 

Turnover Ratio, Return Rate, Shrinkage, and Other Inventory KPIs to Manage Your Stock

 Inventory management always involves deciding on further actions: Which items should you replenish? When? In what quantity? To answer these and other questions, you can rely on your gut feeling, ask the astrologist – or scrutinize the related metrics and make your decisions based on data. Spoiler: 

Agile Project Management Best Practices and Methodologies

Agile Project Management: Best Practices and Methodologies

 As defined by Gartner, project management is “the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.” Project management is an integral part of software engineering processes, along with business analysis, requirement specification, 

Personalization in Hospitality: Stages, Key Elements, and Industry Examples

 The 2023 State of Personalization report by Twilio, a cloud-based communication platform, shows that 56 percent of consumers will likely become repeat buyers after a personalization experience. The numbers are even higher in younger generations: 59 percent for Millennials and 60 percent for 

Supply Chain Management (SCM) Software, Process, and Roles

 The COVID-19 pandemic demonstrated to us how vulnerable supply chains can be and how important it is to manage them closely. In this article, we’ll talk about supply chain management, discuss its key components, and explore some recognized software tools that can increase your efficiency and 

Order Management Software (OMS): Streamlining Sales and Fulfillment

 Any business wants its customers to be happy and stay loyal to the brand. But customer satisfaction is influenced by an intricate combination of factors, including price, product quality, level of service – and also speed and accuracy of order fulfillment. If you don’t deliver on time or send the 

The Good and the Bad of the Elasticsearch Search and Analytics Engine

 What if we told you that one of the world's most powerful search and analytics engines started with the humble goal of organizing a culinary enthusiast's growing list of recipes? Shay Banon navigated job searches in a cozy London apartment while his wife honed her culinary skills at Le Cordon 

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Travel Analytics: Data Sources, Use Cases, and Real-Life Examples

 In the continuously changing travel industry, data-driven insights are revolutionizing decision-making processes. Beyond its fundamental role in elevating customer experience, travel analytics has a valuable impact on revenue growth and cultivating a competitive edge. This article explores the 

Revenue Streams: Overview, Types, and Examples

 In fiscal year 2023, Walmart had $611.3 billion in revenue, topping the Fortune Global 500 list for the 10th consecutive year. Want to know where such a bundle of money came from? Read on. Revenue – or money generated by a company’s business activities – is one of the most important measurements 

Prompt Engineering: The Guide to Mastering the Art of Talking to AI

 In the world of machine learning, there's a well-known saying, “An ML model is only as good as the training data you feed it with.” It points out the critical role that data quality plays in the outcomes you get from these algorithms. This idea is also important when working with Generative AI 

Sentiment Analysis: Types, Tools, and Use Cases

 People’s desire to engage with businesses and the overall brand perception depend heavily on public opinion. According to a survey by Podium, 93 percent of consumers say that online reviews influence their buying decisions. Users may not give you a chance once they’ve read a few bad reviews. They 

Serverless Security: Building Robust and Resilient Applications in a Cloud-Native Environment

 This is a guest article by Srushti Shah from Middleware.io Serverless security has become a significant player in the B2B tech landscape. The market statistics speak for themselves: From a value of USD 1.4 billion in 2021, the serverless security market is projected to surge to USD 5.1 billion by 

Travel Subscription as a Business Model

 The concept of subscriptions has been around for centuries, originally as the means of delivering fresh dairy products, groceries, and newspapers to your doorstep – and gradually working its way into other industries. Today, its penetration is enormous. A whopping 98 percent of respondents to a 

Data Lake Explained: A Comprehensive Guide to Its Architecture and Use Cases

 In 2010, a transformative concept took root in the realm of data storage and analytics — a data lake. The term was coined by James Dixon, Back-End Java, Data, and Business Intelligence Engineer, and it started a new era in how organizations could store, manage, and analyze their data. Data lakes 

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Product Management Software: 20 Best Tools for Task Management, Planning, and Mind Maps

 In the realm of product management software, numerous options are available, each offering its own unique advantages. Your decision should be guided by both personal preferences and business requirements. This article will explore top tools for task management, roadmapping, OKRs, and mind maps. By 

Kirill Stati

Scott Cushman

Meet AltexSoft at GBTA Convention 2025 in Denver, CO

AltexSoft Participated in HITEC 2025, the Hospitality Industry Technology Exposition and Conference

Trip.com: Will the Chinese Giant Push Out Expedia and Booking?

Where do you book travel? It turns out that more than half of us use online travel agencies. But which ones? Well, it depends on where you live. In the US, it’s mostly about Expedia. In Europe, Booking.com rules. In Southeast Asia? Agoda's got you covered. 

But how about China – that little-known country in the far East with a modest population of 1.4 billion? That’s where Trip.com is clearly the winner, dominating over half of the market.

Every year, the air travel industry loses around a billion dollars to payment fraud. This results not only in financial losses but also in damaged passenger trust. However, there is a way forward. Learn how to detect fraud earlier by recognizing common scams and discover best practices to protect both your business and your customers.

Fighting Payment Fraud in Air Travel

Quality and Risk Management in TMC Workflow

Kirill Stati, Managing Director of Travel Tech at AltexSoft, explores how Travel Management Companies manage quality and risk. From booking checks and RPA-powered automation to disruption response and travel analytics, discover how modern tech is reshaping corporate travel operations for safety, efficiency, and compliance.

AltexSoft Blog

Cross-Docking: How Technology Helps Expedite Delivery

The Good and the Bad of the Elasticsearch Search and Analytics Engine