How to join two flights into a single PNR or ticket [i.e. baggage would be automatically transferred and missed connections will be handled]

Question

Say I have two flight segments A to B and B to C with three hour overlay. A to B is by (say) United and B to C is by another Airline where United may or not may not have a codeshare.
Now I want to build a single ticket from A to C in an single PNR so that baggage is automatically transferred and missed connections will be handled.
How can I do it?

Answer

Creating a single ticket or PNR (Passenger Name Record) for connecting flights on different airlines, especially without codeshare agreements, can be challenging. Airlines typically issue tickets for their own flights and may not have an integrated system for combining multiple carriers into a single PNR. However, there are a few strategies you can try:

Book through an Airline Alliance: If the airlines involved are part of the same airline alliance (e.g., Star Alliance, Oneworld, SkyTeam), you may have a better chance of having your flights on a single ticket. Some alliances offer better cooperation between member airlines.

Contact Airlines Directly: Reach out to the airlines involved and inquire about the possibility of creating a through-ticket. Explain your situation, including the layover and the desire for seamless baggage transfer. Some airlines may be willing to work together to accommodate your request.

Use a Travel Agent: Travel agents often have more flexibility in combining flights from different airlines. They may have access to reservation systems that allow for more complex itineraries. Explain your requirements to the travel agent, and they can explore options for you.

Consider a Third-Party Booking Platform: Some online travel agencies specialize in complex itineraries and may have the ability to create a single booking for flights on different carriers. Keep in mind that this might not guarantee the same level of coordination as booking directly with the airlines.

Extended Layover: If a single ticket is not possible, you may consider a longer layover at the connecting airport and book separate tickets for each segment. This gives you more time between flights to collect and recheck your baggage. However, it comes with the downside of a longer travel time.

Remember that creating a single PNR doesn't necessarily mean the airlines will handle missed connections more effectively. Each airline typically manages its own flights, and missed connection policies may vary. Always check with the airlines involved regarding their specific procedures for missed connections and baggage handling.

Techtalks: Traveltech

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How to join two flights into a single PNR or ticket [i.e. baggage would be automatically transferred and missed connections will be handled]