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We are looking for

Technical writer

Marketing
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About AltexSoft

We are constantly expanding our travel tech expertise and are currently seeking a technical writer who is ready to work on a technical part of the Travel tech knowledge framework.

About Project

 Your primary focus will be on researching & creating internal technical materials that address the AltexSoft employees’ problems: learning needs, project improvements, etc. On a day-to-day basis, you will work closely with the Center of Travel Tech Excellence. The position also involves cross-functional collaboration with various departments within the company.

You Have

• 2+ years of professional writing experience as a technical writer 
• basic knowledge of some programming languages, frameworks, and databases 
• ability to present complex information (data flow, business relations, etc.), through diagrams, and flowcharts 
• strong attention to detail 
• ability to work with a large amount of information 
• experts interviewing skills 
• proactive learning and desire to gain knowledge in the Travel technology domain 
• B2-C1 level of English

Would be a plus

• Travel technology domain experience
• experience in working with drawing software, such as draw.io, Lucidchart, Miro, etc.
• experience in managing content in Confluence or other Knowledge (Learning) Management Systems

You Are Going To

• Research. Searching and collecting technical information about Travel Technology from primary sources: technical documentation, blogs, articles, books, etc., analyzing its relevance, and options for further practical usage, checking its credibility 
• Interview. Contact and interview internal and external Travel technology domain experts: list questions, schedule meetings, conduct interviews, encourage experts to provide detailed responses and insights, transcribe and analyze results of the meeting 
• Write. Based on the gathered information and conducted interviews сreate technical materials in the Travel technology domain for the internal Knowledge Base, including documentation, instructional guides, FAQ articles, and so on 
• Collaborate. Work on training materials and learning programs for IT engineers alongside Centers of Travel Tech and Engineering Excellence, ranging from course architecture design to the creation of test tasks to assess knowledge 
• Support. Support internal Travel tech Knowledge Base: suggest ways of improvement for repository structure: categories, labels, etc., place materials, set materials access permissions, in cooperation with IT service department resolve access requests, etc. 
• Enhance. Suggest ways of improving knowledge management processes

We offer

Cup

Work-life Balance

  • Possibility to work remotely
Health

Health Care

  • Reimbursement of medical expenses
  • Online morning exercise
book

Education

  • Compensation for trainings, seminars, conferences
  • Free access to the Pluralsight and ACloudGuru knowledge base
  • Access to the AltexSoft library with  top-notch materials
  • A mentor for a probation period
  • Engagement in our Mentorship Hub program as a mentor or a mentee to foster professional growth and development 
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Development

  • Horizontally — master new technologies at internal courses
  • Vertically — choose your own career path through Competency trees
medal

Recognition Program

  • All your activities are marked by points that can be exchanged for gifts to fit any taste.
Contact our Talent Acquisition Specialist
Viktoriia Vorobiovaviktoriia.vorobiova@altexsoft.com

To many people, the world is chaos. To us, it's something a few effective formulas can organize and even change.

Come along if you share our vision

  • We were founded in 2007. Employer of the Year (2014, 2017, 2019).
  • The AI Ukraine conference and the Know Your Onions meetups organizer.
  • R&D centers in Ukraine (Kharkiv, Kremenchuk, Lviv) and Georgia (Tbilisi). We employ more than 300 people.