We are looking for
Account Manager
About AltexSoft
We are looking for a skilled Account Manager with a proven track record of successful business development
About Project
Mission: Own and grow a portfolio of mid-size and enterprise clients, acting as the single point of accountability for relationship health, revenue expansion, and strategic alignment between the client and AltexSoft.
You Have
- 5+ years in account management/client success for software outsourcing or technology consulting
- Solid understanding of different SDLC, delivery metrics, and typical outsourcing commercial models (T&M, managed team, fixed-scope)
- Proven upsell/cross-sell/etc. track record
- Practical experience in contract and deal negotiations, P&L ownership
- Deep knowledge and understanding of the pre-sales process for enterprise-level clients
- Excellent communication skills: executive-level presentation, status, and negotiation
- Ability to read delivery and business dashboards, spot trends, and turn insights into commercial actions
- Understanding of financial metrics and the ability to model business cases
Would be a plus
- 2+ years handling enterprise-scale accounts
- Knowledge of the travel technology ecosystem
- Experience managing distributed, multi-vendor programs
- Additional languages besides fluent English
You Are Going To
1. Relationship Management:
- Build and maintain C-level and stakeholder trust
- Expand relations inside the client’s organization
- Conduct regular QBRs, roadmap reviews, and satisfaction checks. Keep high level of satisfaction.
2. Growth & Revenue
- Identify and close upsell/cross-sell opportunities (new teams, services, geographies):
- Extend our presence in the client’s departments and units
- Forecast and achieve account-level revenue and margin targets.
3. Delivery Alignment:
- Stay continuously informed of project status, risks, and KPIs; intervene early if delivery jeopardizes business goals
- Partner with Project/Program Managers to translate delivery insights into commercial actions (scope change, new phases, etc.).
- Support and drive the delivery team according to the business goals.
4. Commercial Governance:
- Negotiate MSAs, SOWs, and change-orders
- Manage invoicing accuracy, collections, and gross-margin health.
5. Account Planning & Reporting:
- Maintain account plans, opportunity pipelines, revenue, and gross margin forecasts
- Provide a concise status to the Delivery Director
6. Voice of the Customer:
- Channel client feedback into product-/service-line leaders for continuous improvement.
7. Client Strategy & Business Consultancy:
- Act as a strategic advisor to clients, aligning technology initiatives with their business goals.
- Facilitate ideation and innovation workshops or contribute to clients' digital transformation agendas.
- Collaborate with Solution Designers to proactively propose new initiatives.
We offer
Work-life Balance
- Possibility to work remotely
Health Care
- Reimbursement of medical expenses
- Online morning exercise
Education
- Compensation for trainings, seminars, conferences
- Free access to the Pluralsight and ACloudGuru knowledge base
- Access to the AltexSoft library with top-notch materials
- A mentor for a probation period
- Engagement in our Mentorship Hub program as a mentor or a mentee to foster professional growth and development
Development
- Horizontally — master new technologies at internal courses
- Vertically — choose your own career path through Competency trees
Recognition Program
- All your activities are marked by points that can be exchanged for gifts to fit any taste.
Other Openings
Account Manager
Senior Project Manager
Solution Architect (.Net)
Engineering Manager (Poland)
Middle/Senior Python Developer (AI experience)
Principal AI Engineer
To many people, the world is chaos. To us, it's something a few effective formulas can organize and even change.
Come along if you share our vision
- We were founded in 2007. Employer of the Year (2014, 2017, 2019).
- The AI Ukraine conference and the Know Your Onions meetups organizer.
- R&D centers in Ukraine (Kharkiv, Kremenchuk, Lviv) and Georgia (Tbilisi). We employ more than 300 people.