Simultaneous Cross-Platform Implementation and Rollout Using XamarinBy choosing Xamarin as a cross-platform development environment, the AltexSoft team was able to share the core business logic across operating systems without sacrificing performance and, as opposed to fully native development, enable release of the apps on both AppStore and Google Play Market almost simultaneously.
Straightforward User InterfaceTravelers can react to the flight changes quickly and adjust their plans right away. As soon as a delay or other disruption occurs, a user is notified and directed at once to the updated information displayed on top of the old information. This provides greater visibility and ensures that travelers will find their gates and board on time.
Consistent Offline Status HandlingWhen a device is offline, the app informs the user that an update has not been possible and flight information may be inaccurate. As soon as connection is restored, all data is cached and synced immediately. In case a device has been offline for 24 hours, a user can manually update info with the refresh button. Proactive updates mitigate the risks for travelers as disruptions can happen when a user’s phone reconnects from an LTE network to a Wi-Fi, which often happens in airports.
Convenient Flight Sharing with the Meeting PartyFor both sides – the arriving and meeting parties – to stay informed about schedule changes, a user can efficiently share flight information via email if the pickup person has the Fareboom Mobile app installed on a smartphone as well.
Aircraft Review System for Social Engagement and Data CollectionPrior to departure, a traveler gets a notification asking them to review the flight in exchange for a $10 coupon. During the flight, users receive a survey asking them to rate the quality of the food, grade crew professionalism, and even include a photo. By providing a pleasing photo, the app encourages travelers to join the experience-sharing process and reveal their likes or dislikes regarding the flight. The review system combined with bonuses increases social engagement and builds a community around the brand. The survey feature also provides valuable data to further rank and personalize booking options for travelers that reflect their flight feedback.
Approach and Technical Info
Fareboom Mobile was developed by a dedicated AltexSoft team consisting of three Android Xamarin developers and three iOS Xamarin developers, two QA engineers, and a Business Analyst. The discussion with the customer was executed by the project leader and transferred to the team.
The project required a complete application UX and UI design, software engineering, and quality assurance.
The work is ongoing as the app undergoes incremental updates to better individualize customer experience.
The technology stack included: Microsoft.NET, C#, Xamarin iOS, Xamarin Android.
Services provided within the project framework: Travel Technology Practice.
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