Hospitality Technology Services to Modernize Operations and Improve Guest Experience

We help hotels and hospitality technology providers build tools to improve operational efficiency, maximize revenue, enhance guest experience, and stay competitive.

What we do

Hotel room pricing dashboard with dynamic pricing data. The interface shows room categories (Double, Single, Suite, Penthouse) and prices across a date range.
HOSPITALITY

Property Management

Property management systems unite CRS, booking engine, revenue management, housekeeping, channel management, and other vital hotel functions under a single interface. We help hospitality businesses build, modernize, or integrate existing PMS systems with the rest of the hotel tech stack.

Booking calendar displaying guest reservations across multiple rooms and integrated distribution channels like Airbnb and Booking.com, highlighting third-party PMS integrations for inventory and rate synchronization.
HOSPITALITY

Distribution & Integrations

We integrate your PMS with all necessary third-party platforms, including CRMs, channel managers for inventory and rate synchronization, smart locks for a better guest experience, and payment gateways for secure B2C and B2B transactions.

Search form interface with input fields for destination along with a search button.Booking date selection interfaceHotel listing for “The Plaza Hotel” in New York City accompanied by exterior and interior photos.Room listing for a “Deluxe Room” showing interior photo, features like 2 beds for 4 guests, 240 sq ft size, and free WiFi included.
HOSPITALITY

Booking Engine and Website

30 percent — that's how high OTA commissions can go for hotels. Having a direct booking channel is the strategy to keep the revenue at home. We'll design and develop a customizable booking engine and a branded website that doesn't compromise on user experience compared to the leading OTAs.

A hotel revenue dashboard displaying key performance indicators: AOR , ADR, RevPAR, and Room Revenue, highlighting real-time financial metrics.Quarterly line chart titled "Number of bookings" showing booking trends across Q1 to Q4 for three room types or properties, with fluctuating volumes peaking in Q2 and Q4.A revenue optimization panel showing a -32% rate performance gap compared to competitors, normal booking trends, and daily booking stats from Dec 2 to Dec 5, suggesting the current rate may be low.
HOSPITALITY

Revenue Management

We help select and integrate a revenue management system for your business. Or we train and deploy machine learning algorithms that dynamically suggest room rates that balance RevPAR and occupancy based on factors such as market demand, competitor pricing, historical data, and weather.

Mobile hotel check-in interface displaying a welcome message with check-in and check-out buttons and language selection icons.Booking card showing Windsor Castle with tour details and price.Booking card displaying Westminster Abbey and tour details
HOSPITALITY

Guest Experience

Bespoke experience is what drives loyalty. Make it personal with guest recognition to present individual complimentary services and offers. We'll help you design and create a mobile platform for check-ins/outs, room service orders, temperature control, concierge requests, and direct messaging with hotel staff.

Bar chart showing monthly occupancy rate analysis from March to September, with July showing the highest rate.Pie chart showing hotel booking sources: OTAs (40%), Direct Bookings (35%), Corporate Bookings (15%), and Travel Agents (10%)Weekly chart comparing Occupancy Rate (%) and ADR (USD) across four weeks for revenue per available room (RevPAR) analysis
HOSPITALITY

Property Data Analysis

Digital doesn't always complement physical. Booking channels, procurement, revenue management, housekeeping, and guests — all generate data. It's up to a hotelier to make these digital assets practical in the physical world of their property. We'll set up a centralized data hub, enable master data management, and make it possible to analyze property data using business intelligence and data science.

Hotel front desk management dashboard showing room occupancy, reservations, and guest assignments in a visual calendar view, with color-coded room status indicators
HOSPITALITY

Front Desk

We build software that allows hoteliers to easily handle check-in/check-out, reservations, and guest profiles. You'll be able to link the front desk with housekeeping and maintenance, point of sale systems (POS), and online payment gateways, as well as other PMS modules.

Hotel housekeeping dashboard displaying a list of rooms with their type, status (e.g., In Process, Clean, Dirty), availability, assigned staff members, and remarks
HOSPITALITY

Housekeeping & Maintenance

We will help you choose, build, or integrate housekeeping management software with a PMS. Provide mobile apps for housekeeping staff to assign tasks, update statuses, and report issues in real time. Or automate the creation, tracking, and resolution of maintenance work orders, monitor inventory levels for supplies and equipment, and analyze usage patterns.

Hotel amenity upsell card showing a small bouquet of flowersUpsell for premium hotel airport pickup service with an image of a black taxi at sunset.Hotel marketing analytics dashboard displaying total amenity upsell revenue, broken down by requests and revenue from breakfast buffet, late check-out, champagne, and bus tickets
HOSPITALITY

Marketing

Building or integrating with marketing automation tools helps you communicate with travelers at all stages of their journey, from running ad campaigns in social and email to sending pre-arrival notifications and special offers. If you want to go further, we set data management and use machine learning to enable hyper-personalization—recommending specific offers at the right time for the right guests.

Hospitality

Frequently Asked Questions

What experience does AltexSoft have in hospitality services?

How can you help enhance the guest experience?

How can you help with inventory distribution across multiple channels?