Quotation

In the travel industry, a quotation is a document or proposal that outlines the expected cost of services such as flights, land arrangements, tours, or accommodations. It is typically prepared by a travel agency, tour operator, or destination management company (DMC) based on a traveler’s request.

A quotation often includes the tariff for each service, details of inclusions like transfers, amenities, or meals, and conditions such as cancellation policies. Once the customer accepts the quotation, it is usually followed by a booking confirmation, securing the requested services.

Quotations also play an important role in business-to-business interactions, such as when a bed bank or airline consolidator provides bulk rates to retail agencies. These quotations allow agencies to evaluate costs, plan pricing strategies, and prepare accurate proposals for their clients, ensuring smooth coordination between businesses in the travel supply chain.