Facilities are physical spaces, a grouping pieces of equipment, or services provided for a particular purpose. In the travel industry, the term facilities describes the infrastructure, amenities, and services that accommodate customers and enhance their experiences. They encompass:

Hotels often distinguish themselves by offering various facilities to meet the diverse needs of their guests. For example, a corporate traveler might prioritize high-speed internet and presentation rooms, while a family on vacation may require children’s play areas and spacious suites.

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