A 5-star hotel is a luxury property with top-notch, personalized service, a wide range of amenities, and unparalleled comfort. Such hotels boast state-of-the-art facilities and spacious, well-designed rooms with premium furnishings and high-quality toiletries included. Among other room options, at least one luxury suite must be available.
In such properties, the staff is trained to provide the highest level of service and customer care. Most 5-star hotels include a butler, doorman, designated concierge, chauffeur, valet parking, child care, etc. Front desk and room service are available 24/7.
There must be at least one onsite full-service restaurant with an extensive range of dishes and beverages on the menu. Additional amenities usually include pools, fitness centers, spas, meeting rooms, banquet halls, secondary dining options, etc.
The difference between the 4- and 5-star properties lies in the level of pampering and personalized attention guests receive, with 5-star hotels providing the most exceptional experience.
In general, hotel star ratings are designed to help travelers understand the level of service, cleanliness, amenities, and other standards that properties maintain, with 1 being the lowest and 5 being the highest grade. However, the exact rating systems vary worldwide, so it’s impossible to outline strict distinctions.