A room type in hospitality defines the characteristics of the room and helps guests understand what to expect from their stay. Room types are distinguished based on different criteria:
- number of guests it can accommodate (single, double, triple, quad, family, etc.);
- number and size of beds (double, twin, king, queen, studio, etc.);
- layout (standard, deluxe, suite, apartment-style, etc.); and
- amenities (cabana, villa, accessible, pet-friendly, smoking/nonsmoking, etc.).
Having multiple room types allows hotels to target different customer groups, thus potentially increasing occupancy.
In travel, resellers sometimes use different classification approaches, so when OTAs source information about the property’s inventory from multiple channels, inconsistencies or duplications might occur. It’s fixed by hotel room mapping.