Destination management company (DMC)
A destination management company (DMC) is an intermediary linking a network of local travel service suppliers and travel agencies who resell those services to travelers.
Since DMCs usually operate from the said destination, they have an extensive knowledge of its specifics, regional potential, and local suppliers. So they can offer a wide range of services such as
- airport transfers,
- vehicle rentals and other types of logistics support,
- hotel and restaurant bookings,
- tailored activities and workshops,
- themed corporate events, and much more.
To source inventory, DMCs work with tour operators and direct travel product suppliers. Sometimes, they also act as hotel wholesalers (bed banks), contracting allotments from local accommodation providers. Then they bundle travel products into packages and sell them via distributors, marketplaces, or directly to customers.
Some of the biggest DMCs are Global DMC Network by JTB Group, Hosts Global, Ovation Global DMC, PRA, and others.