We are looking for
Delivery Manager
About AltexSoft
We are seeking an experienced Delivery Manager with Account Management experience to take responsibility for several existing accounts and develop your own portfolio of accounts through pre-sales.
If you successfully implement strategic initiatives, are not afraid of challenging tasks, are able to work at a high pace, and are willing to take ownership of the accounts you manage - we are looking forward to meeting you.
About Project
In this role, you will be fully responsible for delivering and managing your portfolio of projects and accounts, as well as a team of project managers working alongside you. You will communicate with the CEO and VPO, report to a Delivery Director, and closely work with your peers – Delivery Managers and Unit Managers, to build and sustain your portfolio.
You Have
Practical experience:
- 5+ years in Delivery Management in IT service companies
- Portfolio management (3+ clients simultaneously)
- Pre-sales and estimates
- Proactive up-sales
- PMs' mentoring and growing
- KPI Management (develop and cascade, bring it to your team)
- Business negotiations with budget owners and other stakeholders
- Experience in Account Management is highly valuable
Also, we expect: - KPI Management (develop and cascade, bring it to your team)
- Excellent SDLC knowledge
- Great problem-solving and diplomacy skills
- Excellent communication, negotiation, and client relationship management skills
- Confident spoken English level
- Ability to cross the border (possible business trips)
Would be a plus
- Experience working with contracts and taking part in contractual negotiations
- Experience in building a PM structure
- Product management experience
- Technical background
- Professional certification (PMP, Agile, etc).
You Are Going To
- Identify and fulfill client’s needs and work out how the company can best meet those requirements
- Portfolio management and development
- Build a trustful and strong relationship with the client
- Acting as the first point of escalation for clients
- Leveraging between client and team to ensure business value and expectations are clear and the delivered solution meets them
- PMs management
- Development and execution of quarterly budgets to meet targeted GPM
- Participation in salary and performance review
- Develop new business opportunities with existing clients by promoting company products and services (Up-sale/cross-sale)
- Ensure the delivery happens on time and within budget
- Final decision about team composition acceptance
- Increase client and team’s satisfaction
- Negotiating contracts and agreements
We offer
Work-life Balance
- Possibility to work remotely
Health Care
- Reimbursement of medical expenses
- Online morning exercise
Education
- Compensation for trainings, seminars, conferences
- Free access to the Pluralsight and ACloudGuru knowledge base
- Access to the AltexSoft library with top-notch materials
- A mentor for a probation period
- Engagement in our Mentorship Hub program as a mentor or a mentee to foster professional growth and development
Development
- Horizontally — master new technologies at internal courses
- Vertically — choose your own career path through Competency trees
Recognition Program
- All your activities are marked by points that can be exchanged for gifts to fit any taste.
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To many people, the world is chaos. To us, it's something a few effective formulas can organize and even change.
Come along if you share our vision
- We were founded in 2007. Employer of the Year (2014, 2017, 2019).
- The AI Ukraine conference and the Know Your Onions meetups organizer.
- R&D centers in Ukraine (Kharkiv, Kremenchuk, Lviv) and Georgia (Tbilisi). We employ more than 300 people.