Travel disruption

Travel disruption is any unexpected event that interrupts, delays, or cancels planned itineraries.

Common causes include technical failures, strikes, weather events, public health emergencies, or individual issues like passport problems. 

To help travelers cope with disruptions, businesses implement policies for resolution, such as assistance with rebooking an alternate route or accommodation, and providing refunds or vouchers.

Say, a traveler’s flight is canceled due to a snowstorm. In response, the airline offers to rebook the next available flight and provides a voucher for an overnight hotel stay.