Night auditor
A night auditor plays a multifaceted role, combining managerial, accounting, and receptionist duties to ensure efficient hotel operations 24/7. They work overnight shifts, starting in the late evening and ending in the early morning.
Night auditors reconcile financial transactions from the previous day’s shift to verify the accuracy of all payments. They identify discrepancies that may require investigation or correction and check the accuracy of financial records to ensure compliance with legal standards.
Night auditors facilitate 24/7 front desk operations by assisting with late check-ins and check-outs and handling guest inquiries or complaints. Additionally, they can help maintain safety by monitoring security cameras, performing regular property patrols, and responding to security incidents or emergencies.