Inbound tour operator
An inbound tour operator (ITO) is a travel business that specializes in organizing and handling travel arrangements for visitors coming into a specific country or region. They work in the destination country to plan tours, provide transportation, arrange accommodation, and coordinate local experiences.
These operators play a key role in supporting destination management companies (DMCs) and travel agencies that sell tours to international travelers. For example, a tour operator based in Italy might work with foreign agencies to offer packages that include guided visits to Rome, Florence, and Venice.
While outbound tour operators send travelers abroad, inbound operators focus on managing trips within their home country.
Inbound tour operators often partner with hotels, local guides, and transport providers to build bespoke travel packages.