Central Security Record (CSR) is a centralized access-control system used by hotels to manage which travel companies or agencies can view and book confidential negotiated hotel rates for specific clients.
These negotiated rates are typically special corporate, agency, or group pricing agreements that are not available to the general public.
The purpose of a CSR is to protect negotiated pricing agreements and ensure that discounted corporate rates are only accessible to authorized users.
Hotels and their clients invest significant effort into negotiating preferred rates, contractual agreements, or partnership arrangements. Without a controlled access mechanism, unauthorized agencies or travelers could improperly access these discounted prices, leading to revenue leakage, contract violations, and reporting inaccuracies.