Back and Mid Office Software Development for Travel Businesses

We build software to help travel companies run efficient operations, managing revenue, finances, staff, and bookings.

What we do

Revenue management system interface dynamic room pricing based on demand, events, holidays, and booking lead time for rooms such as double, single, suite, and penthouse
Back Office

Revenue and Rate Management

We will help you create or integrate a revenue management system that analyzes market conditions and dynamically sets the rates based on demand fluctuations, competitor rates, and inventory levels. With rate and commission engines, you can define and apply custom pricing rules, as well as adjust markups and discounts for various distribution channels.

Inventory management system interface room types, availability, rate plans, and mapped channels such as Booking.com, Agoda, and Hotellbeds, enabling streamlined content management and integration with suppliersInventory management system room availability, rate plans, and integration with distribution channels such as Booking.com, Agoda, and Expedia, with mapped content for efficient price and inventory management
Back Office

Inventory Management

Inventory management systems (IMS) allow businesses to manage all available travel products from a single platform. We build IMSs so that you control both static (e.g., rates, availability) and dynamic (e.g. images, descriptions) content. We integrate with suppliers, map overlapping content sourced from different suppliers, and build caching mechanisms to save on API fees.

Content management system interface for adding property amenities, including room features like accessibility, bathroom amenities, and facilities such as TV, coffee makers, and security options for efficient inventory management
Back Office

Content Management

Presenting your inventory correctly on your website and distribution channels is crucial, as it influences travelers' decisions to buy. We will build or help you implement a content management system (CMS). With a CMS, you can add descriptions, policies, images, and videos to your products.

Agent portal interface for managing bookings, including booking and client details,  with filtering based on status, date, hotel, and agent name.
Back Office

Agent Portal

Travel agents must have a single interface to access inventory across multiple suppliers, as well as search, compare, and book products. We will help you develop an agent portal that has all the necessary features for your business needs, such as cancellations and refunds, modifying bookings and itineraries, invoicing, and managing group bookings.

Property Management System accounting report interface. Inventory management system financial report interface.
Back Office

Finance & Accounting

We will build or integrate financial software for your travel business so that you can set budgets, forecast expenses, calculate taxes, manage depreciation, and prepare reports. Having a direct API connection with a PMS or inventory management system will allow you to automatically generate reports without manual data entry.

Crew management platform payroll overview employee names, job roles, worked hours, and salary calculations, helping to automate payroll processes and track crew earnings
Back Office

Staff and Crew Management

Crew Management Systems (CMS) automate the scheduling of staff and crew members based on availability, qualifications, and operational needs or build a custom one. You will get optimized staffing levels and monitor working hours, overtime, and absences. Integrating with payroll and HR systems ensures accurate compensation and compliance.

Task management system interface task creation, scheduling, and assignment features, with real-time tracking and color-coded status indicators to manage staff availability, location, and urgencyTask management system interface task creation with fields for staff assignment, priority, task type, and schedule, allowing real-time task tracking and performance monitoring for operational efficiency
Back Office

Task Management

We will build or integrate a task management system to automate task distribution based on staff availability, location, urgency, or operational needs. Real-time task tracking allows managers to monitor progress and analyze performance. Integrating communication tools will be especially useful in large-scale operations where multiple departments need to coordinate.

Housekeeping and maintenance management system interface room task assignments, including status tracking, staff assignments, and task details for tasks like cleaning, maintenance, and repairs, streamlining operations
Back Office

Housekeeping and Maintenance

With housekeeping and maintenance management software, you can automate task assignments based on guest check-ins, check-outs, and stay durations. Maintenance tasks like regular inspections or urgent repairs can be pre-scheduled or triggered automatically. We'll build a mobile-friendly platform for your staff to access their tasks in real time, update statuses, and communicate directly with management. They can also track the usage of cleaning supplies, linens, toiletries, and maintenance equipment.

Analytics interface rate performance, booking trends, and monthly visitor trends with predictive analytics for rate optimization and booking analysis, including a chart of bookings by source and timeMonthly visitor trends with high and low season insights, booking trend analysis, and booking source breakdown, along with a graph showing the number of bookings over different periodsThe percentage of bookings from different sources: OTAs, Direct Bookings, Corporate Bookings, and Travel AgentsThe number of bookings per quarter: fluctuating from Q1 to Q4, with peaks in Q3 and Q4. This graph provides insights into seasonal trends and booking volume fluctuations
Back Office

Analytics & BI

We help you collect, process, and analyze inventory, property, and customer level data. Use BI tools to aggregate data from various sources and get insights into competitors' offerings. Moreover, implementing predictive analytics allows you to forecast future trends and proactively adapt your business strategies.

Back Office

Frequently Asked Questions

What experience does AltexSoft have with back-office solutions?

What is the difference between the front office, mid-office, and back office?

What is BI and its use in travel?