Property management system (PMS)
A property management system or PMS is a key software that automates and facilitates all the main internal and external activities of a hotel, vacation rental business, or other type of alternative accommodation. A PMS helps manage such aspects of everyday hospitality routine as
- front-desk operations,
- channel management,
- revenue management,
- back office,
- guest data
- payment processing,
- reporting, and so on.
Beside their main functionality and user-friendly interface, modern PMSs also offer a wide range of integration options, mobile access, broad customization opportunities, and other capabilities.
Some of the most popular hotel PMS providers are Oracle, Maestro, and eZee Technosys, while vacation rentals are often managed with such solutions as Hostaway, Guesty, or Vreasy.