A Comprehensive Guide to Chatbots: Best Practices for Building Conversational Interfaces

With a growing number of apps being released annually, so-called app fatigue becomes a real issue. With uninstall rates soaring, it becomes increasingly harder to compete with established market leaders using traditional methods and strategies. That is why mobile-first businesses are in perpetual search mode hunting for new ways to grow their user base and win customer loyalty. With the number of mobile messaging users expected to surpass 2 billion by 2018, more and more businesses consider chat apps to be a new field of opportunity. Largely due to the staggering growth of mobile messaging platforms, the new trend – chatbots – is gearing up. Driven by recent advances in artificial intelligence, the bot revolution is already upon us. How can you keep up with the trend? Is it even worth the effort? First, let’s get to the core of the matter and find out exactly what a bot is. … Continue reading A Comprehensive Guide to Chatbots: Best Practices for Building Conversational Interfaces